Support Center

Get help with your Discord bot hosting. Our expert team is here to assist you 24/7.

Get Help Now

Choose the best way to reach our support team

Live Chat
Get instant help from our support team
24/7
Email Support
Send us a detailed message
Response within 2 hours
Phone Support
Talk to our experts directly
Business hours

Send us a Message

Can't find what you're looking for? Send us a detailed message and we'll get back to you as soon as possible.

Frequently Asked Questions

How do I deploy my first Discord bot?

Use our CLI tool: npm install -g @fract/cli, then run 'fract login' and 'fract deploy ./your-bot-folder'

What programming languages are supported?

We support Node.js, Python, Go, and Rust. Discord.js, discord.py, and other popular libraries work out of the box.

How much does hosting cost?

Plans start at $5/month for small bots. Check our pricing page for detailed information about features and limits.

Can I scale my bot automatically?

Yes! Our platform supports automatic scaling based on usage. Configure scaling rules in your dashboard.

What's included in the free trial?

14 days of full access to our Pro plan features, including 3 bot instances, 1GB RAM each, and priority support.

How do I monitor my bot's performance?

Use our real-time dashboard to monitor CPU, memory, response times, and custom metrics from your bot.

Need More Help?

Check out our comprehensive documentation for detailed guides and tutorials.