Privacy Policy

Last updated: January 1, 2024

Your privacy is important to us. This Privacy Policy explains how fract.dev collects, uses, and protects your information when you use our Discord bot hosting platform.

Our Privacy Principles

Data Encryption

All sensitive data is encrypted both in transit and at rest

Minimal Collection

We only collect data necessary to provide our services

User Control

You have full control over your data and privacy settings

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This includes your name, email address, payment information, and Discord bot tokens (which are encrypted and used only for service provision).

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our platform, conducting business, or serving users.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

Types of Data We Collect

Account Information
  • Email address
  • Username
  • Password (encrypted)
  • Profile information
Service Data
  • Discord bot tokens (encrypted)
  • Bot configuration
  • Usage statistics
  • Performance metrics
Technical Data
  • IP address
  • Browser type
  • Device information
  • Log files
Communication Data
  • Support tickets
  • Email correspondence
  • Feedback and surveys
Your Privacy Rights
Under applicable privacy laws, you have the following rights regarding your personal data:
Access your personal data
Correct inaccurate data
Delete your personal data
Restrict processing of your data
Data portability
Object to processing
Withdraw consent

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please contact our privacy team.